Out of hour Services
Accident And Emergency Department
For serious and life-threatening health problems, Queen’s Hospital and King George Hospital emergency departments are open as normal 24 hours a day.
Many people’s first thought is the local A&E department, but most illnesses and conditions can be treated more effectively elsewhere, nearer to where you live … and without you having to wait hours to be seen.
Please don’t go to a hospital A&E department unless you have a critical or life threatening problem. You may stop someone else getting the treatment they urgently need.
So where should you go and who should you call?
When you need medical help or advice, but it’s not a 999 emergency, you can now call 111. The new NHS 111 service is available 24 hours a day, 7 days a week. Calls to 111 are free from any landline, mobile and phone box and is a fast and easy way for you to access local NHS healthcare services, whatever the time.
Partnership of East London Cooperatives (PELC)
This is an alternative for your surgery services during after hours
06:30 pm. to 08:00 am services are provided by PELC (Tel: 01708 766210) Surgery phone line is automatically diverted.
PELC is situated at the Queen’s Hospital premisses
Please note you have to make an appointment to get the services, this is not a walk in service.
Emergency & Urgent Care
The Urgent Care Centre is an essential service helping to ease pressure on A&E hospital departments and deliver rapid, appropriate care to patients at their time of need. Our clinical streamer may send you off site for your care where appropriate, for example, you may be directed to a local chemist. This ensures that patients with more severe symptoms are seen more quickly, diagnosed, treated and discharged or if necessary admitted directly to hospital.