Home 9 Bereavement Support

Bereavement Support

In Dr Poolo’s Surgery we believe that all bereaved people are entitled to a service that responds to, and respects, their basic needs at such a difficult time.

Your GP undertakes to:
✔ Ensure prompt completion of all death administration paperwork
✔ Fully explain the details written on the Death Certificate to the next of kin
✔ Offer you and your family members counselling and support when needed; and may book to see your for any support through urgent appointment.

If Death Occurs At Home
✔ Telephone the doctor who will visit to confirm that death has taken place.
✔ Contact a funeral director or your local community/religious funeral service
✔ Arrange to collect the doctor’s Medical Certificate of Death (usually from the surgery).
✔ Take this to the Registrar’s Office, (together with the deceased’s Medical Card and Birth Certificate, if available) for the area in which the death took place.

Alternatively you can register by declaration at any convenient Registrar’s Office but certificates will not be available as these will have to be posted to you a few days later.

The Registrar will normally issue a Green coloured certificate for you to give to your funeral director who will look after necessary arrangements for the funeral.

The Registrar will also issue a white notification certificate for social services. They will also enquire as to the number of Certified Copies you require for dealing with the deceased finances (a fee is payable for each copy).

If The Death Occurs In Hospital
✔ Contact a funeral director or your local community/religious funeral service to inform them that their services are required.
✔ Collect the certificate from the hospital then follow 4 – 5 as above

Note for Cremation
Your funeral director or your local community/religious funeral service will usually liaise directly with the surgery regarding the additional certification required.

Counselling Directory
http://www.counselling-directory.org.uk/bereavement.html – this is an excellent tool to help you to find local bereavement support nationally.


Dr. Poolo's Surgery
Rush Green Medical Centre.
261 Dagenham Rd, Dagenham, Romford RM7 0XR.

Phone: 01708 209220
Out-Of-Hours: 111

Email: [email protected]
(email strictly for non-clinical queries)

Out of hours

You can now book an appointment at the out of hours PCN Hub at Rush Green Medical Centre, via this QR Code or via this website: https://shorturl.at/adyQ0

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